Health

Who to contact if you need medical assistance - www.bob-doris.scot/NHS

Housing Associations

How to get in touch with your local housing association - www.bob-doris.scot/housing

Emergency and Affordable Food Provision

Details of providers - www.bob-doris.scot/EFP 

  

GENERAL SUPPORT

Sources of general advice and first points of contact

Cost of Living 

The Cost of Living crisis impacts us all. The Scottish Government website has information on how you can get help and support. 

Visit https://costofliving.campaign.gov.scot/

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Glasgow Helps

Find help getting food, medicine and a range of other support. Open Monday to Friday, 9am to 5pm. 

Call: 0141 345 0543 or visit www.glasgowhelps.org 

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Age Scotland (for older people)

Age Scotland is the leading charity representing older people in Scotland and supporting their rights and interests. Open Monday to Friday, 9am to 5pm.

Call free: 0800 12 44 222 or visit https://www.ageuk.org.uk/scotland/

 

 

FINANCIAL AND LEGAL SUPPORT

Worried about your finances, benefits, employment or housing?

Citizens Advice Scotland

Many people will be concerned about their finances and jobs, and accessing social security. Anyone in Scotland can call the number for expert advice on any issue.

Call free: 0800 028 1456 or visit https://www.cas.org.uk/

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Govan Law Centre

To support more people in Glasgow, Govan Law Centre have launched a helpline. Govan Law Centre is a charitable trust. If you live or work in Glasgow you can call a new freephone number and gain access to a solicitor, money advisor, welfare rights worker or housing caseworker, who will provide confidential advice and representation for free.

Call free: 0800 043 0306

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Money Talk Team

Call free: 0800 028 1456

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Advice Direct Scotland

Provide a range of services that can help with cost of living issues. This includes energy and debt advice, as well as access to the Scottish Government's Home Heating Support Fun.

Call free: 0808 800 9060 or visit www.advicedirect.scot 

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Shelter Scotland

Shelter offers advice on housing rights and changes to government legislation. 

Call free: 0808 800 4444 or visit: www.scotland.shelter.org.uk/

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Stepchange

Stepchange is a charity which offers free financial advice and practical budgeting and money advice. They operate a free helpline, and free online chat service. 

Call free: 0800 138 1111 or visit: www.stepchange.org/

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Social Security Scotland

Apply for a benefit or find out what to do if you've alreay applied and need more help.

Call free: 0800 182 2222 or visit: www.mygov.scot/benefits 

 

 

MENTAL HEALTH

Worried about your mental health?

Breathing Space

Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety. Open daily from 6pm and throughout the night.

 Call free: 0800 83 85 87

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Samaritans

Samaritans works to make sure there's always someone there for anyone who needs someone. Open 24/7

Call free: 116 123 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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Childline (for children)

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.

Call free: 0800 1111

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Shout

Shout is volunteer-run and is the UK’s first 24/7 crises text service, free on all major mobile networks, for anyone in crisis anytime, anywhere.

Text: 85258 or visit: giveusashout.org

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SAMH (Scottish Association of Mental Health)

SAMH has a lot of resources for your mental wellbeing. It includes help with anxiety, OCD, issues for older people and young people, benefits, and coping with distressing news coverage.

The SAMH helpline is open from 9am to 6pm, Monday to Friday, except on Bank Holidays.

Call: 0344 800 0550 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

COUNCIL SERVICES

Homeless Services

0800 838 502

Social Work Services

0141 287 0555 (or out of hours on 0300 343 1505)

Scottish Welfare Fund

0141 276 1177

 

 

DOMESTIC VIOLENCE

Help if you are experience domestic violence. In an emergency, call 999.

Domestic Abuse and Forced Marriage Helpline

Scotland’s Domestic Abuse and Forced Marriage Helpline is available 24 hours a day

Call free: 0800 027 1234

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Rape Crisis Scotland

Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened.

Call free: 08088 01 03 02 :: email This email address is being protected from spambots. You need JavaScript enabled to view it. ;; text 07537 410027.

 

 

ENERGY

Need help paying fuel bills? Call your provider

Scottish Gas – 0333 202 9802

EDF – 0333 200 5100

Utilita – 0345 207 2000

Scottish Power – 0800 027 0072

nPower – 0800 073 3000

SSE – 0345 026 2658

e.ON - 0345 052 0000

Bulb - 0300 30 30 635

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Advice Direct Scotland

Provide a range of services that can help with cost of living issues. This includes energy and debt advice, as well as access to the Scottish Government's Home Heating Support Fun.

Call free: 0808 800 9060 or visit www.advicedirect.scot 

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Energy Advice Scotland

Call free: 0808 196 8660 :: or visit https://energyadvice.scot/

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Home Energy Scotland

Home Energy Scotland offer free, impartial advice to help you stay warm at home, save energy and reduce your carbon footprint. Funded by the Scottish Government, Home Energy Scotland can also help you access financial support to make your home more efficient and cheaper to heat.

Call free: 0808 808 2282 ::or visit www.homeenergyscotland.org 

 

 

EMERGENCY NUMBERS

NHS - 111 (in an emergency, call 999)

Police - 101 (in an emergency, call 999)

Power Cut - 105

Smell Gas? - 0800 111 999

Water Outage - 0800 0 778 778