• General Support
• Health
• Financial and Legal Support
• Housing and Homelessness
• Mental Health
• Glasgow City Council services
• Domestic Violence
• Energy
• Emergency Numbers

  

General Support

Sources of general advice and first points of contact

Cost of Living 

The Cost of Living crisis impacts us all. The Scottish Government website has information on how you can get help and support. 

Visit https://costofliving.campaign.gov.scot/

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Glasgow Helps

Find help getting food, medicine and a range of other support. Open Monday to Friday, 9am to 5pm. 

Call: 0141 345 0543

Visit www.glasgowhelps.org 

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Age Scotland (for older people)

Age Scotland is the leading charity representing older people in Scotland and supporting their rights and interests. Open Monday to Friday, 9am to 5pm.

Call: 0800 12 44 222

Visit https://www.ageuk.org.uk/scotland/

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Health and NHS

Health 

Who to contact if you need medical assistance - www.bob-doris.scot/NHS

 

 

Financial and Legal Support

Worried about your finances, benefits, employment or housing?

Citizens Advice Scotland

Many people will be concerned about their finances and jobs, and accessing social security. Anyone in Scotland can call the number for expert advice on any issue.

Call: 0800 028 1456

Or visit: https://www.cas.org.uk/

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Legal Services Agency

To support more people in Glasgow, LSA have launched a helpline. LSA is a charitable trust. They can help you gain access to a solicitor or advisor who will provide confidential advice and representation for free.

Call: 0800 316 8450

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Money Talk Team

Call: 0800 028 1456

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Advice Direct Scotland

Provide a range of services that can help with cost of living issues. This includes energy and debt advice, as well as access to the Scottish Government's Home Heating Support Fun.

Call: 0808 800 9060 

Visit www.advicedirect.scot

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StepChange

Stepchange is a charity which offers free financial advice and practical budgeting and money advice. They operate a free helpline, and free online chat service. 

Call: 0800 138 1111 

Visit: www.stepchange.org/

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Social Security Scotland

Apply for a benefit or find out what to do if you've already applied and need more help.

Call: 0800 182 2222

Visit: www.mygov.scot/benefits

Get support to apply for benefits from Social Security Scotland, if you are disabled from VoiceAbility 0300 303 1660 (read more at https://www.voiceability.org/support-and-help/support-to-access-benefits-in-scotland)

 

 

Housing and Homelessness

Help with your housing, and support if you are experiencing or are at risk of homelessness

Glasgow City Council

Glasgow City Council has a legal duty to help people who are homeless or are threatened with homelessness. 

Call: 0141 287 0555

Out of Hours: 0800 838 502

Visit: www.glasgow.gov.uk/homelessness

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Shelter Scotland

Shelter offers advice on housing rights.

Call: 0808 800 4444 

Visit: www.scotland.shelter.org.uk/

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Simon Community Access Hub

Offering a wide range of support to people experiencing, or at risk of, homelessness.

Call: 0800 027 7466

Address: The Access Hub, Anderston House, 389 Argyle Street, Glasgow, G2 8LR

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Housing Associations

How to get in touch with your local housing association visit -  www.bob-doris.scot/housing

 

 

Mental Health

Worried about your mental health?

Breathing Space

Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety. Open daily from 6pm and throughout the night.

Call: 0800 83 85 87

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Samaritans

Samaritans work to make sure there's always someone there for anyone who needs someone. Open 24/7

Call: 116 123 

email This email address is being protected from spambots. You need JavaScript enabled to view it.

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Childline (for children)

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.

Call: 0800 1111

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Shout

Shout is volunteer-run and is the UK’s first 24/7 crises text service, free on all major mobile networks, for anyone in crisis anytime, anywhere.

Text: 85258

Online: giveusashout.org

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SAMH (Scottish Association of Mental Health)

SAMH has a lot of resources for your mental wellbeing. It includes help with anxiety, OCD, issues for older people and young people, benefits, and coping with distressing news coverage.

The SAMH helpline is open from 9am to 6pm, Monday to Friday, except on Bank Holidays.

Call: 0344 800 0550

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

Glasgow City Council Services 

Social Work Services (Social Care Direct)

Call 0141 287 0555 (or out of hours on 0300 343 1505)

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Scottish Welfare Fund

Call 0141 276 1177

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Homeless Services

Call 0800 083 502

 

 

Domestic Violence

Help if you are experiencing domestic violence. In an emergency, call 999.

Domestic Abuse and Forced Marriage Helpline

Scotland’s Domestic Abuse and Forced Marriage Helpline is available 24 hours a day

Call 0800 027 1234

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

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Rape Crisis Scotland

Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened.

Call 08088 01 03 02 (5pm to midnight)

Text 07537 410027

Email This email address is being protected from spambots. You need JavaScript enabled to view it. 

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The Scottish Women's Rights Centre Helpline

The SWRC is a collaboration between Rape Crisis Scotland, the University of Strathclyde Law Clinic and JustRight Scotland and can provide legal advice and representation.

Call 0808 801 0789 (Monday, Tuesday, Wednesday)

Email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Energy

Need help paying fuel bills? Call your provider first. If you need more support, help is available.

• Scottish Gas – 0333 202 9802
• EDF – 0333 200 5100
• Utilita – 0345 207 2000
• Scottish Power – 0800 027 0072
• nPower – 0800 073 3000
• SSE – 0345 026 2658
• e.ON - 0345 052 0000
• Bulb - 0300 30 30 635

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Advice Direct Scotland

Provide a range of services that can help with cost of living issues. This includes energy and debt advice, as well as access to the Scottish Government's Home Heating Support Fun.

Call 0808 800 9060

or visit www.advicedirect.scot

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Energy Advice Scotland

Call 0808 196 8660

or visit https://energyadvice.scot/

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Home Energy Scotland

Home Energy Scotland offer free, impartial advice to help you stay warm at home, save energy and reduce your carbon footprint. Funded by the Scottish Government, Home Energy Scotland can also help you access financial support to make your home more efficient and cheaper to heat.

Call 0808 808 2282

or visit www.homeenergyscotland.org 

 

 

Emergency Numbers

NHS - 111 (in an emergency, call 999)

Police - 101 (in an emergency, call 999)

Power Cut - 105

Smell Gas? - 0800 111 999

Water Outage - 0800 0 778 778